Support

**Please note: Whilst we are doing our best to process your order as quickly as possible, we are aware of current Royal Mail delays due to the recent festive period and staff shortages due to COVID-19. We would appreciate your patience during this busy time by allowing up to an additional 72 hours for your delivery. If you need us, our friendly team are still here to help.

We operate support Monday-Friday 9am-7pm and Saturdays 9am-12pm and aim to respond within 48 hours. For the fastest service please provide your Sample ID, or if you have yet to receive your kit please provide your Order Code from the order confirmation email to help us locate your order.

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